Stand 23 - IXON: Industrial IoT for machine builders with integrated remote access The machine builder of the future is a service provider Building a good machine doesn’t carry a premium any longer. Machine builders have converged on product quality. Lower cost countries have made significant investments in their capabilities and are now also able to produce high-quality machines. To remain competitive, most machine builders are aware that they need to innovate and adapt to these changing market conditions by optimizing and expanding their service offering. The question is how. Shifting away from the “build, sell and forget” model The very foundation for these services is the physical connection with your customer’s machines. Whether it's for basics like remote access, or developing new more proactive services based on machine data: without this connection, nothing is possible. It’s not always easy to convince the end customer, and it’s often also not considered a strategic goal to stay connected to machines throughout the entire lifecycle. Therefore, after the machine has been shipped, they often lose that connection. Services as competitive advantage With a better range of services, you can differentiate yourself from competitors who only offer machines, and maybe some basic services. This will help you to stand out in the market, increase customer loyalty, and win new business. And while revenue and profit may not be the primary motivation, services have higher profit margins. Services also provide a more stable revenue stream than machines, which can be subject to fluctuations in demand. Staying connected as a strategy Staying connected to your machines and customers is therefore a strategic decision, and not just an operational one based on the need for remote access from your engineering team. That is why IXON offers machine builders a secure, reliable and accessible way to connect their machines, team and customers on a single IoT platform. Turning your IoT dream into reality Because we produce our own hardware, we control the entire chain from the machine to the cloud. This is the only way to ensure the highest quality standards in terms of security, reliability and usability. There’s no need for big upfront investments and lengthy software development projects. Lots of functionalities are included by default, including giving customers access to your portal. This way you can start small and learn fast. At the same time, IXON integrates with countless third party applications: PLC systems, ERP, CRM and ticketing software. IXON offers numerous customisation options. This ensures that you don’t run into the limitations of a standard software product. We are the only IoT platform with an integrated remote access solution. This means you don’t have to manage your machines and users in two different places: an IoT platform and a remote access solution. Don’t just take our word for it Over 50.000 machines worldwide from more than 2.500 machine builders are already connected with IXON. IXON aims to help them to succeed in their transition from the ‘build, sell and forget model’ to becoming a service provider with the right technology and support.